• Pick your product and fill out the form on the listing explaining details for your toon.

• After purchase, send us an email at info@huemormegifts.com with your order number in the subject line. Attach your photo(s) and a designer will start communication with you.

• You will receive a sample mockup of your toon before production, approval is required before we can make it!

• Once finalized, your product will be on it’s way to you. Shipping varies depending on custom requests.

• Since every order is custom-made, it may take anywhere from 3 - 7 business days to finish your artwork (may take slightly longer during major holidays or when we're backed up by orders).

• If you need your order by a certain timeframe please add that detail in your order notes during checkout. Upgrade shipping for any rush orders.

• Use photos with good lighting.

• Use photos where faces are clearly visible.

• Avoid blurry photos.

• You can send us multiple photos for even more accuracy.

• Communication is essential! Any delays due to non-communication will result in you not getting your order in a timely fashion. Please be attentive to emails.

• Since this is truly custom, no refunds or returns on all products. If something went wrong at our fault we will gladly replace your item.

• We are not responsible for any delays, damaged or lost items by the postal service. But we will try our best to help with any claims.